The way we communicate with each other has undergone a radical change over the last 15 years. It was only a matter of time before someone had the bright idea of combining old and new technology to give people an alternative to the traditional telephone. In 1995, a small company called Vocaltec did exactly that. They realised that they could combine the still-new Internet technology with the old style telephone concept, basically creating an -Internet phone’ system that used the broadband connection instead of traditional landline technology, and VoIP (Voice over Internet Protocol) was born.
Today, Voice Over IP is opening up the world of telephony and high-speed telecommunications for everyone. It combines the concepts of the traditional method of making a telephone call with the speed of modern broadband Internet connections to offer customers all over the world a way of making cheap calls both at home and internationally. VoIP now crosses continents, enabling customers to make cheap phone calls all over the world without any loss of voice clarity (a problem that the early VoIP systems tended to suffer from) or the risk of the connection suddenly being -dropped’ in the middle of a conversation. Because Voice Over IP enables customers to make long distance calls but at the same rate as a local call, the savings can be considerable, particularly for businesses and those with family or friends overseas.
VoIP – A new business tool
Where VoIP is really coming into its own is in the business community. No longer restricted to purely large business users, It is particularly useful for small and medium size companies that may have satellite offices in other parts of the world or who regularly deal with clients overseas. For even the smallest business users, the fact that their international calls can be made at the same rate as a local call can save a huge amount of money annually in their communications bills.
It also shows that you mean business. Not only does an Internet phone system save you money, but it also portrays your company in a favourable light as well. It shows that you are embracing the very latest technology and are serious about communicating with your customers on a professional level. The Internet has removed the concept of -borders’ as far as trade is concerned, and VoIP does the same with telephony. With an improvement in the technology comes a much easier way of incorporating VoIP into daily life. The system can now be linked to a standard telephone handset, making using VoIP to make cheap calls literally as easy as picking up the phone.
With the VoIP network spreading as fast as broadband can carry it, Internet phone systems are the most cost effective, business-like and easy way to connect with your customers, family and colleagues around the world – as easily as making a local call. And with the advent of fibre optics making broadband speeds even faster, VoIP’s future is looking distinctly rosy.
Costas Kariolis – Online Marketing Manager of Vonage UK. Vonage are leading VoIP (Voice over IP)providers for home & small business users. Offering cheap calls to landlines and mobiles via an internet phone service for a set monthly fee.
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